Terms & Conditions

BOOKINGS

Please note you will need to book ALL classes either online or through our mobile bookings App 'Glofox' located in the app store.

CANCELLATIONS

We will no longer accept cancellations via Email, studio telephone or WhatsApp. Cancellations must be made via the mobile app to give everyone on the waitlist fair chance to book a slot when it becomes available.We no longer have a penalty fee. We now have a 5 hour cancelation policy meaning if you cancel less than 5 hours before the start of your session you will loose this class credit.

CLASS BUNDLES 

Our 3 for £15 Bundle is valid for up to 2 weeks from purchase date. Our 10 and 20 credit Bundles are valid for up to 3 months from purchase date. We know sometimes it is difficult to use all the passes within the expiration date. You are entitled to extend your pass up to twice per year for a week each time.

COURSES AND WORKSHOPS

Please note, all workshops and courses once purchased are NON-REFUNDABLE. If you cancel prior to 2 weeks in advance of the course start date and your place is able to be sold to someone else, you may receive a full refund. Unsold places and cancellations within 2 weeks of the course, as well as non-attendance on the day or any days within the course, are completely non-refundable. In certain circumstances, you may be able to transfer the payment to an alternative future workshop or course.